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Zoho Desk - v2.4.16的最新版本为2.4.16,发行日期为2021-02-03,大小为8.5 MB。由Zoho Corporation开发,Zoho Desk - v2.4.16至少需要Android版本Android 4.4+。因此,如有必要,您必须更新手机。
负载量很大,大约有1000次下载。您可以根据需要更新已单独下载或安装在Android设备上的应用程序。更新应用程序使您可以访问最新功能,并提高应用程序的安全性和稳定性。
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune. Zoho Desk comes from Zoho, the operating system for business.
Key features:
- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.
- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.
- Tickets are displayed as conversations, so agents can stay updated on ticket activity.
- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.
- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.
- Perform frequent ticket actions like edit, close and move with quick swipes.
- Create, view, edit and delete tickets from any department.
- Add and update comments and ticket fields.
- Receive push notifications on ticket updates, comments and @mentions.
- Re-assign tickets to other team members and pick up unassigned tickets.
- Move tickets to other departments.
- Receive and view attachments on tickets.
- Save responses as drafts, access, edit and send them later.
• We've brought in support for the Accounts module within the app
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