Téléchargement Zoho Assist - Customer - v1.14

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Zoho Assist - Customer - v1.14 la dernière version est le 1.14, la date de sortie 2021-10-26 et la taille 12.7 MB.Développé par Zoho Corporation, Zoho Assist - Customer - v1.14 nécessite au moins la version Android Android 5.0+. Par conséquent, vous devez mettre à jour votre téléphone si nécessaire.

Assez chargé, environ 1000 téléchargements. Vous pouvez mettre à jour les applications qui ont été téléchargées ou installées individuellement sur votre appareil Android si vous le souhaitez. La mise à jour de vos applications vous donne l'autorisation d'accéder aux dernières fonctionnalités et d'améliorer la sécurité et la stabilité des applications.

Get quality remote support for your mobile device directly from a technician. The Zoho Assist - Customer app allows technicians to provide remote support, to your devices, through screen sharing and chat features. The remote control feature is available for Samsung and Sony devices, by default, and if you own a device from the below list, you can install the Add-Ons we have made available on the PlayStore, to allow the technician to remotely control your device.

The Add-On supported manufacturers are:
Lenovo, Cipherlab, Cubot, Datamini, Wishtel and Densowave.

How to start a remote session:

Step 1: Download and install the Zoho Assist - Customer app.

Step 2.a: The technician will send you an email containing an invite to the remote session. Click the link on the email and open it with the Zoho Assist - Customer app to get your remote support session started.

(OR)

Step 2.b: Instead of sending you an invitation link, the technician can additionally send you the session key directly. Open the Zoho Assist - Customer app and enter the session key to start the remote support session.

Step 3: After your consent, the technician will remotely access your device to provide support. The technician will additionally be able to chat with you securely. Touch the back button (either on the top-left or the native back button) to end the session anytime.


Unattended access:

Incase you wish to give unattended access to your technician, enrol your device with a a single click using the deployment link. Your technician will share the link and can access the device anytime without any effort from your side. Additionally you can enable or disable the enrolment temporarily or permanently remove unattended access permission for the device.



Features:

- Share your screen securely with the technician
- In case of a Samsung or Sony device, allow the technician to control your device remotely.
- Pause and resume screen sharing and access anytime.
- Chat directly with the technician right from the app.

Disclaimer: This app uses the Devices Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact [email protected] for further clarifications.

With this update- We have redesigned the app interface to enhance the overall user experience.- The app now supports landscape orientation.- We have also fixed issues related to File Transfer.