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ServiceNow® Agent - v10.1.0 versi terbaru adalah 10.1.0, tanggal rilis 2020-08-06, dan memiliki ukuran 74.32 MB.Dikembangkan oleh ServiceNow, ServiceNow® Agent - v10.1.0 memerlukan versi Android setidaknya Android 7.0+. Oleh karena itu, Anda harus memperbarui ponsel Anda jika perlu.
Cukup banyak dimuat, tentang 1000 unduhan. Anda dapat memperbarui aplikasi yang telah diunduh atau dipasang satu per satu pada perangkat Android Anda jika Anda mau. Memperbarui aplikasi memberi Anda izin akses ke fitur-fitur terbaru dan meningkatkan keamanan dan stabilitas aplikasi.
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
NOTE: This app requires the ServiceNow Madrid instance or later.
EULA: https://hi.service-now.com/kb_view.do?sysparm_article=KB0760310
© 2020 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
• Added the ability to share attachments• Added Cabrillo QR/barcode scanning support• UI updates to the applet launcher header• UI updates to the section label font and section divider spacing• Other performance improvements and minor bug fixesThis version is compatible with Paris Early Access instances. Detailed release notes can be found on the ServiceNow product documentation website.
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