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Visual Support - v4.3.11 latest version is 4.3.11, release date 2021-02-04, and has size 9.6 MB.Developed by SightCall, Visual Support - v4.3.11 requires Android version at least Android 4.0+. Therefore you must update your phone if necessary.
Pretty much loaded, about 1000 downloads. You can update apps that have been downloaded or installed individually on your Android device if you want. Updating your apps gives you permission access to the latest features and improve application security and stability.
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The app does not allow the remote agent to access any data stored on your device.